ASIC Technical Support
Scan, Identify and Diagnose Your ASIC Miners
ASIC scan tools help you find machines on your local network, confirm their IP address, check hashrate, temperatures and errors, and prepare a pool configuration before any intervention.
Angry IP Scanner
General network scanner to identify active IPs, find an unrecorded miner or check a DHCP range.
Open angryip.orgBTC Tools
Bulk management for Antminer units: network scan, pool configuration, reboot, quick monitoring and basic maintenance.
Open BTC ToolsWhatsMinerTool
MicroBT tool to detect, configure and maintain compatible WhatsMiner units in a farm or workshop.
Open MicroBTAvalon App & Tools
Canaan/Avalon resources for setup, maintenance, firmware and support for Avalon machines.
Open CanaanHashCore Toolkit
Find your ASICs on the local network, track their hashrate and temperatures, then configure your machines in bulk. Available features depend on the model and firmware.
Open HashCore ToolkitBraiins Toolbox
Scan the network to detect your miners and apply settings in bulk. The tool supports Braiins OS and compatible stock firmware on Windows, macOS and Linux.
Open Braiins ToolboxLuxor Commander
Detect your Bitcoin ASICs, monitor their status and change their settings. Commander can also install LuxOS on compatible machines; check the model before any installation.
Open Luxor CommanderRecommended Workflow Before Diagnostics
-
Scan the network
Identify active IPs and isolate ASIC miners within the expected network range. -
Check status
Check the model, firmware, hashrate, temperatures, fans, errors and uptime. -
Back up settings
Record the pool, wallet, worker, IP and configuration before making changes. -
Proceed carefully
Change firmware or pool only once the exact model is confirmed.
Which Tool for Which Need?
| Need | Recommended Tool | When to Contact OMS |
|---|---|---|
| Find a miner's IP | Angry IP Scanner or router scan | If the machine doesn't respond or changes IP after a reboot. |
| Configure multiple Antminers | BTC Tools | If pool settings won't save or the firmware blocks access. |
| Diagnose a WhatsMiner | WhatsMinerTool | If hashboard, PSU, fan or temperature errors appear. |
| Prepare a support request | Tool screenshot + miner logs | Send the model, serial number, photos, logs and symptoms through the support form. |
OMS Support Links
Before Modifying a Miner
Don't change firmware, pool or network settings on a group of machines without backing up the settings first. The wrong firmware version or configuration can take several miners offline at once.